Terms of service

Terms of Service

Last Updated: August 20, 2026

OVERVIEW

This website is operated by Shero Store, operated under Sherostore Perfumes. Throughout the site, the terms “we”, “us” and “our” refer to Shero Store.

Shero Store offers this website, including all information, tools, products and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available through our website.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

Our store is hosted by Shopify, which provides us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any minor dependents to use this site under your supervision.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Service.

You must not transmit viruses, malware, worms or any other code of a destructive nature.

A breach or violation of these Terms may result in termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone where permitted by applicable law.

You understand that your content, excluding payment card information, may be transferred over various networks and may undergo technical changes necessary to conform to network or device requirements.

Payment card information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate and current.

However, information on the site may occasionally contain errors, omissions or outdated information.

We reserve the right to modify the contents of the website where appropriate.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices may change without prior notice.

We reserve the right to modify or discontinue a product, Service or feature of the website, subject to applicable law.

Promotional prices, discounts and offers may be available for limited periods and may be subject to additional conditions displayed with the relevant offer.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or Services may be available exclusively online and may have limited quantities.

Returns and exchanges are subject to our Refund & Return Policy, available through the Policies section of our website.

We make every reasonable effort to display product images and colors accurately. However, the appearance of colors may vary depending on your device and display settings.

We reserve the right, where permitted, to limit the quantities of products sold or to discontinue products.

Product descriptions, availability and pricing may be updated from time to time.

Cosmetic and skincare results may vary between individuals. Product information provided on our website is intended to explain the intended cosmetic use of our products and should not be interpreted as a guarantee of specific individual results.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including suspected fraud, unauthorized transactions, incorrect information, unusual purchasing activity or other legitimate reasons.

If we change or cancel an order, we may attempt to notify you using the email address or phone number provided with the order.

You agree to provide current, complete and accurate purchase, billing, contact and delivery information.

Returns and refunds are governed by our Refund & Return Policy available on our website.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not directly control.

Your use of third-party tools may be subject to the relevant provider's own terms and policies.

We may introduce new Services, tools or website features in the future. Such features will also be subject to these Terms where applicable.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, privacy practices or security of third-party websites that we do not operate.

Before engaging in transactions with third-party websites or services, you should review their applicable policies and terms.

SECTION 9 — USER COMMENTS, REVIEWS AND OTHER SUBMISSIONS

If you submit reviews, comments, feedback, suggestions, images or other content to us, you confirm that you have the right to provide that content.

We may use, reproduce, publish, translate or display submitted content where permitted by applicable law and our Privacy Policy.

You must not submit unlawful, abusive, defamatory, misleading, obscene or infringing content, or content containing malware or harmful code.

You are responsible for the accuracy and legality of content you submit.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

SECTION 10 — PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy, available through the Policies section of our website.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other information.

We reserve the right to correct errors, update information or cancel affected orders where appropriate and permitted by applicable law.

SECTION 12 — PROHIBITED USES

You may not use the website or its content:

For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property or other legal rights;
To submit false or misleading information;
To transmit malware, viruses or harmful code;
To collect or track personal information unlawfully;
To spam, phish, scrape or interfere with the operation of the website;
To circumvent security features of the Service;
For any other activity prohibited by applicable law.

We reserve the right to restrict or terminate access to the Service for violations of these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that access to our website will always be uninterrupted, timely, secure or error-free.

Except where otherwise required by applicable law, the website and Services are provided on an “as available” basis.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, Shero Store and its operators, employees, service providers and partners will not be liable for indirect, incidental, special or consequential losses arising from use of the Service.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Shero Store and its operators, affiliates, employees, contractors and service providers against claims arising from your unlawful use of the Service, violation of these Terms or infringement of third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue in effect.

SECTION 16 — TERMINATION

These Terms remain effective while you use our Services.

We may suspend or terminate access to the Service where you materially violate these Terms or where otherwise permitted by applicable law.

Obligations and liabilities that arose before termination will survive where applicable.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Service.

Failure by us to enforce a provision of these Terms does not constitute a waiver of that provision.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of the United Arab Emirates.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or applicable requirements.

The latest version will be posted on this page with an updated revision date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 20 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Shero Store
Operated under Sherostore Perfumes
Email: info@sherostore.ae
Mobile: +971 52 787 7406
Trade License No.: 1492657
United Arab Emirates