Shipping policy

Shipping Policy

Last Updated: August 20, 2026

At Shero Store, we aim to provide a simple and reliable delivery experience for customers across the United Arab Emirates.

Shipping Destinations

We currently deliver to addresses across the United Arab Emirates (UAE).

Delivery Time

Orders are typically delivered within 2–3 business days after order confirmation.

Business days exclude weekends and UAE public holidays.

While we aim to deliver within this timeframe, occasional delays may occur due to circumstances outside our control.

Shipping Cost

Standard shipping is FREE across the UAE.

There is no minimum order value required to qualify for free standard shipping.

Order Confirmation

Once your order has been successfully placed, you will receive an order confirmation with your purchase details.

Please ensure that your:

  • Full name

  • Phone number

  • Emirate and area

  • Complete delivery address

are entered correctly to help avoid delivery delays.

Order Tracking

Where tracking information is available, it may be provided after your order has been dispatched.

If you need an update regarding your order, you can contact our customer service team.

Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

Incorrect or incomplete addresses or phone numbers may result in delivery delays or unsuccessful delivery attempts.

If you notice an error in your delivery information, please contact us as soon as possible.

Delivery Delays

Although most orders are expected to arrive within 2–3 business days, delays may occasionally occur due to:

  • Public holidays

  • Courier delays

  • High order volumes

  • Weather conditions

  • Incorrect or incomplete delivery information

  • Other circumstances outside our reasonable control

Contact Us

For questions regarding shipping or the status of your order, please contact:

Shero Store
Email: info@sherostore.ae

We will be happy to assist you.